Customer Feedback: Usability Issues in the Workflow notifications settings page
- Dominant language
- Python
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Description
### Problem Statement
Feedback Provided by Customer:
1) The "Settings for Organization" heading confused me. Initially I thought it was a setting that affects all colleagues using Sentry and not a personal setting so I didn't want to change it. Looking more closely, I think this is in fact a personal setting (looking at the breadcrumb that includes the word "Account"). This could use a better label
2) Adding a project-specific setting requires pressing the purple "+" button (see screenshot). Initially I navigated away from this page without pressing the "+" button, since I thought this button was used to add another row to this table, when it's actually used to submit the current row. I'd recommend changing this to a verbal CTA like "Save", as well as preventing navigating away from the page if there's unsaved form data locally.
### Solution Brainstorm
_No response_
### Product Area
User Feedback
Contributor guide
Research direction
Start by locating the Workflow notifications settings page and reviewing the current “Settings for Organization” heading and purple “+” control described in the issue. Done means the personal-setting label is clearer, the project-specific action uses an explicit save CTA, and navigating away with unsaved form data is prevented.
Written by the indexing model from the issue text.
Assessment
- Domain
- design, frontend
- Issue type
- Feature
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 35/100