getsentry / getsentry/sentry

Issue Activity: show reason why "Sentry marked (un)resolved"

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#61,878 5 comments 1 reaction 0 assignees View on GitHub
Component: Integrations Feature Product Area: Issues Sync: Jira
Dominant language
Python
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Description

### Environment

SaaS (https://sentry.io/)

### Steps to Reproduce

1. Link Sentry Issue with Jira Issue.
2. Resolve or un-resolve Jira Issue.
3. Observe the following in activity:
Screenshot 2023-12-15 at 1 44 58 PM

### Related issues
https://github.com/getsentry/sentry/issues/10259

### Expected Result

1. Comment indicates WHY issue was resolved/unresolved e.g. "auto-resolve after X days", "linked Jira issue [link or name] was resolved", etc.
2. Conversely, linked issue in Jira added comment "Resolved because Sentry issue [link] resolved"

### Actual Result

Reason is shrouded in mystery. 🧙‍♂️ No indication provided.

### Product Area

Issues

### Link

See linked Jira ticket for customer details and links

### DSN

_No response_

### Version

_No response_

┆Issue is synchronized with this [Jira Improvement](https://getsentry.atlassian.net/browse/FEEDBACK-2043) by [Unito](https://www.unito.io)

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