getsentry / getsentry/sentry

Alerts - Getting alerts on status change Ongoing -> Escalating

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#60,542 18 comments 2 reactions 0 assignees View on GitHub
Feature Sync: Jira Waiting for: Product Owner
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Description

### Problem Statement

In order to get alerted on priority issues, I need to know if issues that are ongoing go into the status of Escalating.
Currently it's only for Archived -> Escalating.

This also would need a status flow change as I don't think we support Ongoing -> Escalating statuses at this moment

### Solution Brainstorm

According to https://github.com/getsentry/sentry/issues/59868 it seems that there are some plans to have it from New -> Escalating. I would like to request adding this step as well

### Product Area

Alerts

┆Issue is synchronized with this [Jira Improvement](https://getsentry.atlassian.net/browse/FEEDBACK-2013) by [Unito](https://www.unito.io)

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