getsentry / getsentry/sentry

Improve inconsistent slack alert reliability

Open
#55,207 3 comments 0 reactions 0 assignees View on GitHub
Feature Product Area: Alerts
Dominant language
Python
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Description

### Problem Statement

We receive various reports from customers where an alert rule preview indicates an alert was triggered, however they end up not receiving anything in their slack instance. Essentially these reports indicate inconsistent behavior as slack alerts can be successful in many cases but not sent in others.

### Solution Brainstorm

Customers would like a way to improve the reliability or have ways to better trouble shoot failures.

### Product Area

Alerts

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