getsentry / getsentry/sentry

Device context not being properly returned for certain android models

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#50,137 11 comments 1 reaction 0 assignees View on GitHub
Improvement Product Area: Issues
Dominant language
Python
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Description

### Environment

SaaS (https://sentry.io/)

### Steps to Reproduce

Several customers have reported certain Android models are not properly returning device context. Here is the portion of the event JSON from a Samsung Galaxy S22 on Android 13 and Pixel 4 on Android 13

Screenshot 2023-05-31 at 1 18 31 PM

[Example Event From My Sentry Org](https://francisorg.sentry.io/issues/4219135781/events/b88cdb889f544286a78ca329ccd7295e/?query=is%3Aunresolved&referrer=next-event&stream_index=0). (updated event with data scrubbing turned off)

### Expected Result

Returns Proper Device Context

### Actual Result

Returns generic device of "K"

### Product Area

Other

### Link

_No response_

### DSN

_No response_

### Version

_No response_

Contributor guide

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