getsentry / getsentry/sentry

Alerts -> Crash Free session rate and Crash free user rate integration with Jira tickets

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#48,849 3 comments 0 reactions 0 assignees View on GitHub
Product Area: Alerts Product Area: Settings - Integrations
Dominant language
Python
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Description

### Problem Statement

Currently, for both Crash-free alerts, the only "actions" possible are sending an email or sending a Slack message,

We find it useful in our organization to use the system's CF rates as alerts to create items for stakeholders, and we think it is useful for other organizations as well.

### Solution Brainstorm

Just provide the same Jira integration action to create a ticket, and also provide the ability to set the Jira ticket fields.
The description should be the threshold that was violated, combined with overall system details (everything that can be useful).

Isn't it possible to use the Jira integration the same way as issue alerts?

### Product Area

Alerts

Contributor guide

Open the contributing guide

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