getsentry / getsentry/sentry

Jira: Select Different Workflows for Different Issue Resolutions

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#42,621 1 comment 3 reactions 0 assignees View on GitHub
Product Area: Settings - Integrations Sync: Jira
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Description

### Problem Statement

Currently, if I resolve an Issue using the one of the following options, I am only able to select one workflow for Jira integrations based only if the Issue was Resolved or Unresolved.

Options for resolutions:
![Screen Shot 2022-12-22 at 9 26 57 AM](https://user-images.githubusercontent.com/21694298/209192036-de402bfe-1b3d-4a0a-961d-8090b9f35d99.png)

Options for Jira workflow:
![Screen Shot 2022-12-22 at 9 29 39 AM](https://user-images.githubusercontent.com/21694298/209192309-2df3216d-b828-40ee-b502-7957ff105d6e.png)

In essence, I only have one option for the workflow even though I have multiple options for how to resolve.

### Solution Brainstorm

Ideally, I would like to be able to select a different Jira workflow for each different resolution. For example, if I choose to resolve to "The current release...", I would have an option in the Jira integration to create a separate workflow for this resolution vs any other type of resolution.

Possible setup would look something like this:
- Resolved In... The next release --> Jira ticket would be "Closed"
- Resolved In... The current release --> Jira ticket would be "Pending Current Release"
- Resolved In... Another existing release --> Jira ticket would be "Pending Next Release"

┆Issue is synchronized with this [Jira Improvement](https://getsentry.atlassian.net/browse/FEEDBACK-1698) by [Unito](https://www.unito.io)

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