Weekly reports not sent to some users
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@shashjar is already working on this.
Since Sep 14, 2026.
Product Area: Issues
- Dominant language
- Python
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Description
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
Multiple users reported that they did not receive last week’s weekly report, despite having received previous reports. Their organizations had accepted events, and no notification settings had been changed, so they should have received the report as expected.
Please see the Linear ticket for additional details.
Expected Result
Eligible users receive the weekly report.
Actual Result
The affected users did not receive last week’s report. SendGrid shows no delivery attempt for them. Other users received the report as expected, so this does not appear to affect everyone.
Product Area
Settings - General
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Version
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Assessment
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