Jira Server Integration Problem
Open
Nobody has claimed this yet.
Improvement
Jira
Product Area: Settings - Integrations
Waiting for: Product Owner
- Dominant language
- Python
- Stars
- 44.8k
- Forks
- 4.9k
- Avg merge
- 21h 23m
- Merged PRs (30d)
- 607
Description
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
- Create a new linked issue from within Sentry to create a new Jira ticket
- Choose a field with a drop-down selection of options, where one of the options has been disabled within Jira
- Choose that option
Expected Result
That disabled from within Jira option should ideally not be shown, or have some wording on it, e.g. disabled, to know not to select it.
Actual Result
The disabled Jira option is still shown and can create a Jira ticket with the disabled option (successfully).
Product Area
Issues
Link
No response
DSN
No response
Version
No response
Contributor guide
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
Research direction
Start by reproducing the Sentry Jira linked-issue flow with a Jira dropdown option that has been disabled. Trace how the integration retrieves and presents field options, then add coverage showing that disabled options are hidden or clearly marked and cannot be selected.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- python
- Domain
- api, backend
- Issue type
- Bug
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Activity status
- Quiet
- Clarity
- Mostly clear
- Newbie friendliness
- 55/100