Missing some updates on channel, with Slack and Jira integrations

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Hi. A bit of context: In our current setup, we use both slack and jira integrations. Upon new report, sentry also creates a jira ticked, linked with it. Integrations provide status synchronization, that part works great. Sentry bot sends updates to the dedicated channel.

The problem:
Any status changes made on jira are not being posted on the channel, only the ones made directly on setnty.io or the channel itself.

Steps:

• Open jira task assigned with crash report
• Assign it to the user
• Notice that sentry report has now the same assignee
• Notice that there are no updates on the channel

Expected Result

Steps:

• Open jira task assigned with crash report
• Assign it to the user
• Notice that sentry report has now the same assignee
• Notice that there is a message on the channel, in a thread, that the issue was assigned to a user

Actual Result

Steps:

• Open jira task assigned with crash report
• Assign it to the user
• No updates on the channel

Product Area

Alerts

Link

No response

DSN

No response

Version

No response

The report names the Jira-to-Sentry status synchronization and Sentry Slack channel notification paths, but no repository files or tests. Start by tracing those integration entry points, reproduce an assignee change in Jira, and verify that a threaded channel update is emitted for the synchronized assignment.