getsentry / getsentry/sentry

Dashboard for Quantifiable Insights in User Feedback

Open
#109,932 4 comments 1 reaction 0 assignees View on GitHub
Feature Product Area: Dashboards
Dominant language
Python
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Avg merge
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Merged PRs (30d)
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Description

### Problem Statement

User Feedback currently provides a chronological list of submissions, but it’s difficult to extract actionable insights from that format alone. It would be extremely helpful to have a dashboard or analytics view that surfaces quantifiable metrics from User Feedback so teams can better understand trends, prioritize work, and measure improvements over time.

Some example metrics that would be valuable:
- Issues per platform: Identify which platforms (e.g. web, iOS, Android) generate the most feedback or issues.

Trend of issues raised over time: A time-series view (e.g. daily/weekly/monthly) showing whether the volume of feedback is increasing or decreasing. This would help answer whether product quality is improving or regressing.

Issues by state (resolved vs unresolved): A breakdown showing how many feedback items are resolved versus still open. This would help teams track whether feedback is being actioned or accumulating.

Issues by tagged area (e.g. productArea): Many teams tag feedback to indicate product areas. Aggregating feedback by tag would make it easier to identify which areas of the product generate the most user issues.

### Solution Brainstorm

_No response_

### Product Area

Dashboards

Contributor guide

Open the contributing guide

Research direction

No files, tests, or entry points are identified in the issue. Start by clarifying the dashboard scope and which metrics are required, then define completion around views for platform, time trends, resolution state, and tagged product areas.

Written by the indexing model from the issue text.

Assessment

Domain
analytics
Issue type
Feature
Difficulty
5/5
Estimated time
Over a week
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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