Jira link issue modal can get stuck and fail to close after selecting an issue
- Dominant language
- Python
- Stars
- 44.8k
- Forks
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- Avg merge
- 21h 10m
- Merged PRs (30d)
- 635
Description
### Environment
SaaS (https://sentry.io/)
### Steps to Reproduce
- Open an issue in Sentry
- Click Link Jira Issue
- Select an existing Jira ticket
- Observe modal behavior after selection
### Expected Result
Jira issue is linked successfully
Modal closes after selection
### Actual Result
- Modal does not close after selecting a Jira issue
- UI appears to remain in a validation or navigation state (possibly tied to create-issue flow)
- User cannot dismiss the modal normally, blocking workflow
A screen recording demonstrating the behavior is attached to the corresponding Zendesk ticket and internal Linear ticket (see support references).
This appears related to state handling between “Create Jira Issue” and “Link Existing Issue” flows.
### Product Area
Settings - Integrations
### Link
_No response_
### DSN
_No response_
### Version
_No response_
Contributor guide
Research direction
Start by reproducing the flow from Settings - Integrations: open an issue, choose Link Jira Issue, and select an existing Jira ticket. Compare the Create Jira Issue and Link Existing Issue states; done means the existing ticket links successfully and the modal closes without leaving a validation or navigation state.
Written by the indexing model from the issue text.
Assessment
- Domain
- frontend
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 42/100