getsentry / getsentry/sentry

Sentry / Slack integration issue with popup on resolve/archive buttons

Open
#102,642 2 comments 0 reactions 0 assignees View on GitHub
Product Area: Settings - Integrations Waiting for: Product Owner
Dominant language
Python
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Forks
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Avg merge
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Merged PRs (30d)
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Description

### Self-Hosted Version

25.7.0

### CPU Architecture

x86_64

### Docker Version

28.3.0

### Docker Compose Version

2.37.3

### Machine Specification

- [x] My system meets the minimum system requirements of Sentry

### Steps to Reproduce

when allert appears in slack and trying to push resolve pop-up menu doesn't appear

Image

### Expected Result

when pushing on alert resolve pop-up, it doesn't appear. for few peaoples OK but for doesn't work for most...
Image

### Actual Result

nginx logs shows
+0000] "POST /extensions/slack/action/ HTTP/2.0" 200 0 "-" "Slackbot 1.0 (+https://api.slack.com/robots)" "0.205" ratio="-" body="-" Host="sentry.somehost.com" X-Host="-" X-Nord-Host-Orig="-" debug="-" cache="-" country="IT"

### Event ID

_No response_

Contributor guide

Open the contributing guide

Research direction

The payload names no source file or test. Start by reproducing the Slack resolve/archive action on self-hosted Sentry 25.7.0, then inspect the POST /extensions/slack/action/ request, response, and nginx logs. Done means the popup appears and the action works consistently for affected users.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
api, backend
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

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