getsentry / getsentry/sentry

Allow customization of assignment email subjects and content

Open
#102,484 4 comments 3 reactions 0 assignees View on GitHub
Feature Product Area: Alerts
Dominant language
Python
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Forks
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Avg merge
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Merged PRs (30d)
586

Description

### Problem Statement

Currently, Sentry supports project-wide email subject prefixes via mail:subject_prefix and customizable subject templates for issue alert emails via mail:subject_template. However, assignment activity notifications use a fixed subject format that cannot be customized.

This limitation prevents teams from distinguishing assignment notifications by environment or other context (e.g., staging vs. production) at a glance.

### Solution Brainstorm

Extend the existing mail:subject_template functionality (or introduce a similar option) to support assignment emails.

### Product Area

Alerts

Contributor guide

Open the contributing guide

Research direction

Start by tracing the existing mail:subject_prefix and mail:subject_template handling, then locate the assignment activity notification path. Define how the existing template functionality or a similar option should apply to assignment emails, and verify that assignment subjects and content can be customized.

Written by the indexing model from the issue text.

Assessment

Tech stack
python
Domain
backend
Issue type
Feature
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
35/100

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