Improve messaging for Billing members when attempting to view or invite members
- Dominant language
- Python
- Stars
- 44.8k
- Forks
- 4.9k
- Avg merge
- 22h 21m
- Merged PRs (30d)
- 586
Description
### Problem Statement
Reported via [ZD ticket](https://sentry.zendesk.com/agent/tickets/163623): Currently, billing members who attempt to use the Invite Members option receive the error message "Failed to load members". This is misleading because billing admins do not have permissions to view the member list or invite users. A clearer message should state that billing members cannot view or invite members.
View members as billing member:
Invite members as billing member:
### Solution Brainstorm
_No response_
### Product Area
Settings - Members
Contributor guide
Research direction
Start in Settings - Members and reproduce both the member-list and Invite Members flows as a billing member. Trace where the "Failed to load members" message is selected, then update the messaging to explain that billing members cannot view or invite members. Verify both affected flows display the clearer permission message.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- python
- Domain
- authorization
- Issue type
- Bug
- Difficulty
- 2/5
- Estimated time
- 1-3 hours
- Activity status
- Stale
- Clarity
- Mostly clear
- Newbie friendliness
- 45/100