getsentry / getsentry/self-hosted

After upgrading our sentry to 24.9.0 we are facing sentry.auth.system: Trying to use `SystemToken` from non-internal IP

Open
#3,353 36 comments 1 reaction 0 assignees View on GitHub
Bug Waiting for: Product Owner
Dominant language
Shell
Stars
9.6k
Forks
2k
Avg merge
1d 3h
Merged PRs (30d)
12

Description

### Environment

self-hosted (https://develop.sentry.dev/self-hosted/)

### Steps to Reproduce

Hi Team,

We have upgraded our sentry self hosted recently to 24.9.0, we are facing below issue intermittently, once after the restarting the container **sentry-self-hosted-web-1** sentry came up,
Error logs

15:06:20 [WARNING] django.request: Unauthorized: /api/0/projects/cds/evolio-masterdata-service/files/dsyms/ (status_code=401 request=)
15:06:20 [WARNING] django.request: Unauthorized: /api/0/projects/cds/evolio-masterdata-service/files/dsyms/ (status_code=401 request=)
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP

Kindly help us with the solution to resolve the issue.

Thanks!

### Expected Result

it should work with any issue.

### Actual Result

Please find the error logs-
-----------------------------------------------------------
15:06:20 [WARNING] django.request: Unauthorized: /api/0/projects/cds/evolio-masterdata-service/files/dsyms/ (status_code=401 request=)
15:06:20 [WARNING] django.request: Unauthorized: /api/0/projects/cds/evolio-masterdata-service/files/dsyms/ (status_code=401 request=)
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP
15:06:20 [ERROR] sentry.auth.system: Trying to use `SystemToken` from non-internal IP

### Product Area

Issues

### Link

_No response_

### DSN

_No response_

### Version

24.9.0

Contributor guide

Open the contributing guide

Research direction

Start with the 24.9.0 self-hosted deployment and the logs from the sentry-self-hosted-web-1 container, then trace the SystemToken requests to determine why their source IP is treated as non-internal after a restart. Reproduce the intermittent 401 responses for the dsyms endpoint and confirm that the warning and error logs no longer appear.

Written by the indexing model from the issue text.

Assessment

Tech stack
docker, docker-compose
Domain
authentication, devops
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Needs clarification
Newbie friendliness
25/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.