forcedotcom / forcedotcom/mcp-hosted
[Question]: Can Headless360 be used for CRM data retrieval?
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Description
### Your question
In the official docs its stated that headless 360 beta can be used to query data: https://developer.salesforce.com/docs/platform/hosted-mcp-servers/guide/headless-360-mcp.html#:~:text=Query%2C%20create%2C%20and%20update%20Salesforce%20records
When trying to run describe tool with domain param set to service it does not return endpoints the agent can use to query data.
The model occasionally utilises the soql endpoint after firing discover tool multiple times.
Can sb clarify this? Is it in this server's scope to query CRM data? If yes what are some system prompts i need to feed the agent to do so successfully? How should describe tool be configured to do so (domain = ?, resultType=?)
### Environment
Org type: Dev; MCP Client: Claude Code.
Contributor guide
Research direction
Start with the linked Headless 360 documentation and reproduce the describe/discover flow in Claude Code against the stated Dev org, including domain=service. Compare the returned endpoints with the observed SOQL endpoint behavior; done means documenting whether CRM retrieval is in scope and specifying the supported describe configuration and prompts.
Written by the indexing model from the issue text.
Assessment
- Domain
- api
- Issue type
- Bug
- Difficulty
- 5/5
- Estimated time
- Over a week
- Activity status
- Active
- Clarity
- Needs clarification
- Newbie friendliness
- 35/100