flathub / flathub/com.valvesoftware.Steam
Steam web helper goes completely black when opening window and dumps a ton of errors in log
- Dominant language
- Python
- Stars
- 421
- Forks
- 78
- PR merge metrics
- No merged PRs in 30d
Description
**Game information**
N/A (Steam client issue)
**Distribution name and version where applicable**
Kubuntu 23.04
**Flatpak info**
Flatpak 1.14.4
Drivers: `nvidia-525-125-06, default, host`
**Problem description**
When I click out of the window and back into it at some point, the web helper entirely goes black and remains black when I try to click on any other web pages (profile, friends, community, etc.).
When I look at steamwebhelper.log, it turns out it's dumping a **ton** of errors (over 4 million since I installed the Steam flatpak). My steamwebhelper log is nearly 200 MB after only having been installed for 10 days. Here's a few examples:
```
Webhelper: An X Error occurred
X Error of failed request: BadAlloc (insufficient resources for operation)
Major opcode of failed request: 152
Serial number of failed request: 1072783
Webhelper: An X Error occurred
X Error of failed request: BadDrawable (invalid Pixmap or Window parameter)
Major opcode of failed request: 156
Resource id in failed request: 0x5e68c0c
Serial number of failed request: 1072784
Webhelper: An X Error occurred
X Error of failed request: GLXBadPixmap
Major opcode of failed request: 152
Serial number of failed request: 0
Webhelper: An X Error occurred
X Error of failed request: GLXBadPixmap
Major opcode of failed request: 152
Serial number of failed request: 1072785
Webhelper: An X Error occurred
X Error of failed request: BadMatch (invalid parameter attributes)
Major opcode of failed request: 142
Serial number of failed request: 1072787
Webhelper: An X Error occurred
X Error of failed request: BadPixmap (invalid Pixmap parameter)
Major opcode of failed request: 152
Resource id in failed request: 0x5e68c0d
Serial number of failed request: 1072788
```
When I click on my library and then click on something else, it begins to work again.
**Does this issue reproduce with native Steam**
Have not tested.
Contributor guide
No contributing guide indexed for this repository
Research direction
Start by reproducing the black Steam web helper window on Kubuntu 23.04 with the listed NVIDIA drivers, then inspect steamwebhelper.log while switching between the window, profile, friends, community, and library pages. Done means the web helper remains visible and usable without continuously producing the reported X and GLX errors.
Written by the indexing model from the issue text.
Assessment
- Tech stack
- linux, ubuntu
- Domain
- desktop, operating-systems
- Issue type
- Bug
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Activity status
- Quiet
- Clarity
- Needs clarification
- Newbie friendliness
- 32/100