files-community / files-community/Files

Bug: App crashes when copying items between folders in Columns View

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#16,362 1 comment 0 reactions 0 assignees View on GitHub
area - columns view area - file operations crash
Dominant language
C#
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Description

### Description

Hi Team,

I know you're busy, but I wanted to bring some issues to your attention.

The app freezes and closes unexpectedly when copying files and folders from one directory to another. I believe this problem has emerged in the last two updates.

Thank you for looking into these issues!

### Steps To Reproduce

- Initially, switch to Columns view
- `Copy` or `Cut` any File or a Folder to begin with
- Go to another Directory
- Paste the `Copied` Files in that Directory

### Requirements

- Fix crash that occurs when the Files and Folders are being Copied in Columns View

### Files Version

3.7.11.0

### Windows Version

10.0.22631.4317

### User ID

35ca959f-bd4c-4a45-b66c-a0decf9f6cdd

### Log File

[debug.log](https://github.com/user-attachments/files/17436625/debug.log)

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the crash using Columns view and the copy or cut and paste steps described in the issue. Inspect the attached debug.log for the failure details; done means copying files and folders between directories in Columns view no longer freezes or closes the app.

Written by the indexing model from the issue text.

Assessment

Tech stack
csharp
Domain
desktop
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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