fbsamples / fbsamples/original-coast-clothing-ig

Not receiving webhook events for the Instagram messages

Open
#1 3 comments 0 reactions 0 assignees View on GitHub
Dominant language
JavaScript
Stars
63
Forks
38
PR merge metrics
No merged PRs in 30d

Description

After following the documentation on the repo as well as the one in facebook doc: https://developers.facebook.com/docs/messenger-platform/instagram/sample-experience

We have a setup with the following configuration.

```
App ID
App Secret
Page ID
Page Access Token
Instagram Account connected to Page
Instagram Account(s) registered as test accounts
```

But on sending a message from my test Instagram account to the connected account, No events are received on our `webhook` endpoint. Could you help with any pointers?

---

## Additional information
- Triggering a test event from `/app_id/webhooks/` in the developer console works
- The app is still in development mode
- app review for `pages_messaging` permissions isn't done

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.