DX12 backend with remote desktop hangs (windows 11/10)

I recently rewrote my software from C# WPF to C++ for performance reasons. Everything works well—until someone tries to connect remotely to check how the computer is running with my software. At that point, the application hangs (although the logging process continues to run in a background thread).

From what I understand, the issue seems related to remote desktop connections and rendering, but I don’t know exactly what’s happening.

Is there a quick workaround for this? Is there a graphics backend that works out of the box with Remote Desktop, or is it possible to patch a DX12 implementation to function correctly over Remote Desktop?

Thanks in advance for any suggestions!