elementor / elementor/elementor

🐞 Elementor Product Reviews Widget

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#20,430 3 comments 0 reactions 0 assignees View on GitHub
compatibility/3rd-party integration/woocommerce mod* mod/e*
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Description

### Prerequisites

- [X] I have searched for similar issues in both open and closed tickets and cannot find a duplicate.
- [X] The issue still exists against the latest stable version of Elementor.

### Description

The Product Reviews isn't working well.
Description: We are using a code snippet to display product reviews using a shortcode. (code found here - https://www.businessbloomer.com/woocommerce-display-product-reviews-custom-page-shortcode/#:~:text=PHP%20Snippet%3A%20WooCommerce%20Product%20Reviews%20Shortcode&text=php%2C%20simply%20use%20shortcode%20%5Bproduct_reviews,want%20to%20output%20customer%20reviews )

The problem is that when Elementor Pro is turned on, the user is not able to add reviews. We have performed a full plugin conflict test, meaning all plugins turned off and on one by one, and have identified Elementor Pro is the issue. We're using the Astra child theme. We've tested 4 other themes with Elementor Pro and turned on and the issue is still there.

I turned off all plugins and used Hello theme, Storefront, Astra main, Twenty Nineteen etc. and the result was that when Elementor Pro was turned on, the reviews didn’t work anymore.

Any help will be greatly appreciated as we're close to wrapping this project up.

### Steps to reproduce

We're using Astra theme, Elementor Pro and Elementor's latest versions.
We're using PHP snippet to display the Product reviews widget using a shortcode -[ link](https://www.businessbloomer.com/woocommerce-display-product-reviews-custom-page-shortcode/#:~:text=PHP%20Snippet%3A%20WooCommerce%20Product%20Reviews%20Shortcode&text=php%2C%20simply%20use%20shortcode%20%5Bproduct_reviews,want%20to%20output%20customer%20reviews)

### Isolating the problem

- [X] This bug happens with only Elementor plugin active (and Elementor Pro).
- [ ] This bug happens with a Blank WordPress theme active ([Hello theme](https://wordpress.org/themes/hello-elementor/)).
- [ ] I can reproduce this bug consistently using the steps above.

### System Info

[system-info-sespedev.wpengine.com-16-11-2022.txt](https://github.com/elementor/elementor/files/10024403/system-info-sespedev.wpengine.com-16-11-2022.txt)

Contributor guide

Open the contributing guide

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