Checkpoint Mobile Access Portal Agent doesn't work

Hi, i'm currently using the ElementaryOS Loki:


First of all I've tried this option _1. Open System Settigns → About → Report a Problem_ and its only redirects me to the ElementaryOS Github's repository as follows: [Elementary OS Github's page](https://github.com/elementary/)
I haven't find other place where to open this issue because the only repository that are related to network was about a lib that manages that, if you can move this issue i will be very glad.

Well, that said my problem is: i'm trying to use VPN through Checkpoint Mobile Access Portal Agent and it doesn't work even following all the prerequisites from this link [Checkpoint Mobile Access Portal Agent prerequisites](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk119772)