elementary / elementary/greeter

Freeze after password entry on a wakeup login screen

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#849 3 comments 0 reactions 0 assignees View on GitHub
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Description

### What Happened?

Hi,

Me and my friend are new users for Elementary, and we have the same issue on laptop.

The issue happen when going out a power saving state, on an encrypted elementary installation.

How it manifest : when waking-up, we enter the password and press enter, then nothing happens and we cannot try again or clean the login area. Sometimes, we have access to the fast parameters and can reboot the system from there, and when it's worse, all we can is to long press the power button to shut down the laptop to power on again.

This is very hard for us, it can cause work loss due to unsaved project we are working on.

We have very different laptop, since mine is a Dell latitude with M2 and his is an Acer with HDD.

Did someone have the same issue ?

"I'm not sure if it's here that I have to post this issue, cause I can't find the login or welcome agent in the french version of the Elementary's comment menu" .

Please and thank you,
Freddy

### Steps to Reproduce

1. resume my computer from sleep
2. enter password
3. the login agent froze instead of unlocking session or showing bad password

### Expected Behavior

I would like to resume my session and pending work

### OS Version

8.x (Circe)

### OS Architecture

amd64 (on most hardwares)

### Session Type

Secure Session (Wayland)

### Software Version

Latest release (I have run all updates)

### Log Output

```shell

```

### Hardware Info

i5 8365U
Integrated GPU Intel UHD 620
WDC SN520 256Go

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