element-hq / element-hq/element-x-android

Can't report a problem from within the apl

Open
#7,393 0 comments 0 reactions 0 assignees View on GitHub
O-Occasional S-Major T-Defect
Dominant language
Kotlin
Stars
2.4k
Forks
624
Avg merge
1d 14h
Merged PRs (30d)
149

Description

### Steps to reproduce

1. Where are you starting? - wanted to start the app - it mentioned that it had crashed previously and I agreed to send logs.
3. What do you click? - send logs

Image

4. I tried multiple times it always fails.

Here are the log files

[logcat.log](https://github.com/user-attachments/files/30905449/logcat.log)

[logs.2026-08-10-17.log](https://github.com/user-attachments/files/30905453/logs.2026-08-10-17.log)

### Outcome

#### What did you expect?
The report to be sent
#### What happened instead?
Error pop up

### Your phone model

Pixel 10 pro

### Operating system version

Android 17

### Application version and app store

26.08.0

### Homeserver

Matrix.oeg

### Will you send logs?

Yes

### Will you submit a Pull Request?

No

Contributor guide

Open the contributing guide

Research direction

Start by reproducing the failed “send logs” flow when launching the app after a reported crash, using the attached screenshot and log files for context. Trace the in-app problem-reporting path and verify that submitting logs completes successfully without the reported error popup on the stated Android and application versions.

Written by the indexing model from the issue text.

Assessment

Tech stack
android, kotlin
Domain
mobile
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

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