element-hq / element-hq/element-x-android

Recovery key/verification never works

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#5,732 1 comment 1 reaction 0 assignees View on GitHub
A-E2EE A-E2EE-SAS-Verification A-Verification O-Uncommon S-Major T-Defect
Dominant language
Kotlin
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Merged PRs (30d)
149

Description

### Steps to reproduce

1. Login to a new session.
2. Am told I need to verify my session, so I enter my recovery key.
3. Nothing happens, so I reset my identity and generate a new recovery key.
4. I input the new recovery key. Nothing happens. No confirmation or rejection of the key. Just a return to the previous screen, with an unverified session.

### Outcome

#### What did you expect?
To have my session verified.

#### What happened instead?
My session remains unverified. The same result occurs whether I start this process on Android or Linux. I think because neither device is verified, I can never be verified?

### Your phone model

Google Pixel 9

### Operating system version

Android 16

### Application version and app store

Element X 25.11.0

### Homeserver

matrix.org

### Will you send logs?

Yes

### Are you willing to provide a PR?

No

Contributor guide

Open the contributing guide

Assessment

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