element-hq / element-hq/element-x-android
Android app can't connect, but PC browser works
- Dominant language
- Kotlin
- Stars
- 2.4k
- Forks
- 624
- Avg merge
- 1d 14h
- Merged PRs (30d)
- 149
Description
### Steps to reproduce
1. Try Connect from Android
2. It fails
3. Try from PC (Chrome)
4. It works
Error details on Android:
> We couldn't reach this homeserver. Please check that you have entered the homeserver URL correctly. If the URL is correct, contact your homeserver administrator for further help.
> [OK]
Server logs are empty, I'm using ESS version of the server.
Additionally, in yesterday’s chat with this person, since today I see a “!” mark next to each of their messages, with the text “Encrypted by a device not verified by its owner” appearing on hover. Yesterday there were no such badges. I don’t see such badges in other chats either.
### Outcome
#### What did you expect?
It should connect (it works for other users)
#### What happened instead?
It doesn't work
### Your phone model
_No response_
### Operating system version
Androiod
### Application version and app store
Element X for Android, the latest version (just installed from the Play)
### Homeserver
ESS Community
### Will you send logs?
No (the app doens't show any logs, the server don't have any lines related to this incident)
### Are you willing to provide a PR?
No
Contributor guide
Assessment
This issue has not been assessed yet.