element-hq / element-hq/element-x-android

unclear how to verify device

Open
#4,965 17 comments 6 reactions 0 assignees View on GitHub
A-Verification O-Occasional S-Major T-Defect X-Needs-Product
Dominant language
Kotlin
Stars
2.4k
Forks
624
Avg merge
1d 14h
Merged PRs (30d)
149

Description

### Steps to reproduce

I see this error message:

![Image](https://github.com/user-attachments/assets/15e4da35-baeb-4b25-bf96-d73fc2201ea1)

It's unclear how to check which device is not verified, or what I could do about it.

I tried navigating to https://account.matrix.org/account/sessions and hoped that it might indicate which device was unverified and what to do about it, but no joy.

### Outcome

#### What did you expect?

#### What happened instead?

### Your phone model

Fairphone 3

### Operating system version

Android 13

### Application version and app store

25.06.2

### Homeserver

matrix.org

### Will you send logs?

Yes

### Are you willing to provide a PR?

No

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.