element-hq / element-hq/element-x-android

Successful verfication after migration to new phone, but keeps asking to verify on startup and mgs never decrypted

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#2,356 1 comment 1 reaction 0 assignees View on GitHub
A-E2EE O-Occasional S-Major T-Defect
Dominant language
Kotlin
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Merged PRs (30d)
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Description

### Steps to reproduce

1. Latest versions of Element installed from F-Droid on a Pixel 5 with LineageOS and a Pixel 7 Pro with GrapheneOS.
2. First phone is already logged in.
3. After I log in with my new phone, it shows everything encrypted and asks to verify with another device.
4. I can QR codes and the verification says it's done.
5. After waiting several minutes, the messages on my new phone remain encrypted.
6. If I restart Element on the new phone, it asks to verify again. Repeating does not help.

### Outcome

See above.

### Your phone model

Pixel 7 Pro

### Operating system version

GrapheneOS 14

### Application version and app store

Last F-Droid version

### Homeserver

matrix

### Will you send logs?

No

### Are you willing to provide a PR?

No

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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