element-hq / element-hq/element-web

User info/profile sidebar shows infinnispinner for users with no devices

Open
#34,767 1 comment 0 reactions 0 assignees View on GitHub
A-E2EE A-Right-Panel O-Uncommon T-Defect Z-ProductPolish
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

### Steps to reproduce

1. Open "People" sidebar
2. Click on an unverified user who has no logged-in devices.

### Outcome

#### What did you expect?

Not quite sure. Maybe an indication that we can't verify this user at present because they have no devices?

#### What happened instead?

Infinnispinner:

Image

### Operating system

_No response_

### Browser information

Firefox 153.0.3 (64-bit)

### URL for webapp

develop.element.io

### Application version

Element version: d0d5df51e5c8-js-84fb28a221ca Crypto version: Rust SDK 0.18.0 (16a138b), Vodozemac 0.10.0

### Homeserver

_No response_

### Will you send logs?

No

Contributor guide

Open the contributing guide

Research direction

Reproduce the issue in the People sidebar by opening an unverified user with no logged-in devices, then trace the profile sidebar's loading state and verification information. Confirm the intended empty or unavailable state with the issue context, and consider the work done when the sidebar no longer spins indefinitely and communicates that verification cannot currently be performed.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Active
Clarity
Mostly clear
Newbie friendliness
56/100

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