element-hq / element-hq/element-web

Cannot invite due to broken key backup

Open
#34,340 6 comments 1 reaction 0 assignees View on GitHub
A-E2EE A-Electron A-Invitations O-Uncommon S-Major T-Defect Team: Crypto
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

### Steps to reproduce

1. I created a private room on July 8 2026, e2ee enabled
2. I tried since multiple times to invite users to this room from different clients including SchildiNext and Element Desktop

### Outcome

#### What did you expect?

Invites work. They do using Nheko 0.12.1-d9189e58.

#### What happened instead?

Invites fail, claiming that "User does not exist". This is definitely wrong because they are local to my homeserver, which I also administrate, and I am actively sharing multiple rooms and DMs with them.

In devtools, I can see Element Desktop make 2 requests to `https:///_matrix/client/v3/room_keys/keys/?version=1`

### Operating system

Windows 10

### Application version

Element version: 1.12.23 Crypto version: Rust SDK 0.18.0 (6fe03c1), Vodozemac 0.10.0

### How did you install the app?

_No response_

### Homeserver

synapse v1.156.0

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Research direction

Reproduce the invitation failure with Element Desktop 1.12.23 against Synapse 1.156.0, then inspect the two room_keys requests shown in devtools and collect the available logs. Compare the failing clients with Nheko 0.12.1-d9189e58; done means local users can be invited without the false “User does not exist” error.

Written by the indexing model from the issue text.

Assessment

Tech stack
rust, typescript
Domain
security
Issue type
Bug
Difficulty
4/5
Estimated time
3-5 days
Activity status
Quiet
Clarity
Mostly clear
Newbie friendliness
48/100

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.