element-hq / element-hq/element-web

Notifications pop-up keep appearing even after disabling notifications

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#33,778 0 comments 0 reactions 0 assignees View on GitHub
A-Electron A-Packaging O-Uncommon S-Minor T-Defect
Dominant language
TypeScript
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Description

### Steps to reproduce

1. Where are you starting? What can you see?
Install Element desktop on Ubuntu 26.04
Disable notifications via Settings > Notifications > Element > slide "Notifications" to the left

Notifications keep appearing, even after restarting Element and restarting the OS.

### Outcome

#### What did you expect?
Possible to turn notifications off, but this is not possible on Ubuntu 26.04.

After some sparring with Claude AI, it is only a packaging issue and not an issue of Element (core).
There seems to be some confusion between an `element.desktop` and `element-desktop.desktop` apps. The OS is listening to the latter but only the former is being triggered in some way.

Workaround for now:
```
ln -s /usr/share/applications/element-desktop.desktop ~/.local/share/applications/element.desktop
update-desktop-database ~/.local/share/applications/
dconf write /org/gnome/desktop/notifications/application/element/enable false
```
(or write your specific desired notifications settings)
Power cycle/shut down and open Element Desktop.

### Operating system

Ubuntu 26.04 LTS

### Application version

Element version: 1.12.20 Crypto version: Rust SDK 0.16.0 (65b585f), Vodozemac 0.9.0

### How did you install the app?

https://element.io/en/download#linux

### Homeserver

_No response_

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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