element-hq / element-hq/element-web

Improve "message search intialisation failed" experience

Open
#32,265 9 comments 1 reaction 0 assignees View on GitHub
A-E2EE A-Electron O-Occasional O-Uncommon S-Minor S-Tolerable T-Enhancement
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

### Your use case

Tried to search within a room. Got this error message.

![Screenshot from 2021-09-03 13-19-20](https://user-images.githubusercontent.com/8614563/132004874-b250cd84-6613-4067-9b90-725e24c4a480.png)

I wasn't sure if this referred to room settings or my own settings. I had to go to **Personal Settings** > **Security and Privacy** > **Encryption** > **Message search** to see the button mentioned.

The room was encrypted, but I wasn't consciously aware of that. I understood this as problem with search rather than a problem related to encryption. This meant that it took me longer to find the right place in the settings.

![Screenshot from 2021-09-03 13-21-42](https://user-images.githubusercontent.com/8614563/132005189-e1474533-6dbb-440d-8e93-f462b4bc2fb2.png)

It would be nice if this was easier to find or otherwise easier to action.

Suggestions:
* link to this section from the original error message
* explain where in the settings to find this (and make it clear it's the user's settings, not the room settings)
* place a copy of the reset button next to the error message

### Have you considered any alternatives?

_No response_

### Additional context

https://matrix.to/#/!habtTMRwfSmIsKRFni:lant.uk/$dMrgR166Lv31ch8kSVsZc4segJS-LFFxtrhSfrUxDT8?via=matrix.org&via=vector.modular.im&via=bpulse.org

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

Get new issues in your inbox

A short digest of beginner-friendly GitHub issues.