element-hq / element-hq/element-web

video error

Open
#32,094 9 comments 0 reactions 0 assignees View on GitHub
A-Electron A-Element-Call A-VoIP O-Occasional O-Uncommon S-Major T-Defect
Dominant language
TypeScript
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Description

### Steps to reproduce

I configured the self-deployed jitis video service and applied config.json on the desktop client,
but after starting the call, I added rooms to different accounts on multiple devices to test.
Only the voice was normal, while the video and screen were not transmitted,
which was present in the element scene (beta version video room, Widget Windows, pop-up web pages).
I tried calling again on the self-deployed jitis web page and everything worked.
What happened? What should I do?

### Outcome

#### What did you expect?
self-deployed jitis video service
#### What happened instead?
Only the voice was normal, while the video and screen were not transmitted,

### Operating system

Windows11

### Application version

Element 版本: 1.11.70 Crypto version: Rust SDK 0.7.1 (80a151e), Vodozemac 0.6.0

### How did you install the app?

https://element.io/download

### Homeserver

Synapse

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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