element-hq / element-hq/element-web

Reactions not triggering banner notifications, only sounds

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#30,800 0 comments 0 reactions 0 assignees View on GitHub
A-Notifications A-Reactions O-Frequent O-Occasional S-Minor T-Defect
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

### Steps to reproduce

1. Enable notifications on reactions, via the API, and set a tweak for sound also.
2. Now send a message to someone and tell them to react to it.
3. You'll notice that Element triggers only sound notifications but fails to trigger any banner notifications.

P.S: The Nheko client triggers both (sound and banner) successfully, so it is likely an Element only issue.

### Outcome

#### What did you expect?
I expected to see a visual notification like:

"Justin Bieber reacted 👍 to:
Let's jam on Thursday night!"

It's so that we know "who" reacted, "what" reaction / emoji was used, and to "which" message.
You can check out Nheko which successfully triggers a visual pop-up with the sound.

#### What happened instead?
Only a sound notification was triggered. No visual or banner.

### Operating system

Windows

### Application version

Element version: 1.11.112 Crypto version: Rust SDK 0.13.0 (f64839e), Vodozemac 0.9.0

### How did you install the app?

Element official website

### Homeserver

matrix.org

### Will you send logs?

No

Contributor guide

Open the contributing guide

Assessment

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