element-hq / element-hq/element-web

After resetting my identity and creating a room, Element web decorates the composer with the "this user has reset their identity" UX, but for _my_ user, and invites me to withdraw my verification.

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#30,505 6 comments 1 reaction 0 assignees View on GitHub
A-E2EE A-E2EE-Cross-Signing O-Uncommon S-Major T-Defect Team: Crypto
Dominant language
TypeScript
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Description

### Steps to reproduce

1. Sign in with an old test/demo account, @isobelle.mtp:matrix.org
2. Follow all the reset identity steps 'cause I don't care about any historical context
3. Create a new room, 'cause that's what I'm testing
4. Get this UX: Image
5. Wonder what clicking that button will do.

### Outcome

#### What did you expect?

#### What happened instead?

### Operating system

_No response_

### Browser information

Firefox Nightly 143.0a1 (2025-07-27) (aarch64)

### URL for webapp

app.element.io

### Application version

Element version: 1.11.108 Crypto version: Rust SDK 0.12.0 (b30f1f3), Vodozemac 0.9.0

### Homeserver

matrix.org

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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