element-hq / element-hq/element-web

When SSS enabled room profile pictures not loading for DMs

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#29,801 4 comments 0 reactions 0 assignees View on GitHub
A-DMs A-Sliding-Sync O-Uncommon S-Minor T-Defect Z-Labs
Dominant language
TypeScript
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Description

### Steps to reproduce

1. Where are you starting? What can you see?
I enabled experimental SSS (the option still says Sliding Sync rather than Simplified Sliding Sync).

3. What do you click?
Restarted element-desktop (win10 64) and no room anmes and pictures loading in room profile for /converttodm rooms.
Changing /converttoroom and back to /converttodm doesn't do anything.

When I clicked the room the name appears but not the pictures.
5. More steps…
The profile picture loads when I changed mine or change my name.

### Outcome

#### What did you expect?
Room names to appear correctly and load the other user's picture.

#### What happened instead?

Room name changes only when clicked and no profile picture.

![Image](https://github.com/user-attachments/assets/6aa9f936-f2cc-437a-8b34-6b74eb1e9401)

![Image](https://github.com/user-attachments/assets/b553a1ab-9a6d-4466-b53d-d060c05bf07e)

### Operating system

Windows10 64

### Application version

_No response_

### How did you install the app?

_No response_

### Homeserver

_No response_

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

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