element-hq / element-hq/element-web

Problems showing Image

Open
#29,324 9 comments 4 reactions 0 assignees View on GitHub
A-Media O-Occasional S-Major T-Defect X-Needs-Investigation
Dominant language
TypeScript
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Forks
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Description

### Steps to reproduce

Upload a picture.
Look at the timeline.

![Image](https://github.com/user-attachments/assets/6e193a99-11c0-4156-9b79-da29a5a36c71)

### Outcome

#### What did you expect?
I expected to see the picture in the timeline.
#### What happened instead?
I see "Error downloading image" in the timeline.

For https://element.ems.host/_matrix/media/v3/download/element.io/f9921a8d3df6e4f31f53857644245a8bf54361ae1892570265175457792?allow_redirect=true

i get a:

```
{
"errcode": "M_NOT_FOUND",
"error": "authentication is required to download this media",
"mr_errcode": "M_NOT_FOUND"
}
```
And the status code is a 404.

### Operating system

Linux

### Browser information

Version 132.0.6834.159 (Official Build) (64-bit)

### URL for webapp

https://chat.element.io

### Application version

Element version: 1.11.92

### Homeserver

element.ems.host

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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