element-hq / element-hq/element-web

Downloading debug logs doesn't work

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#28,405 1 comment 0 reactions 0 assignees View on GitHub
O-Uncommon S-Minor T-Defect X-Needs-Investigation
Dominant language
TypeScript
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Description

### Steps to reproduce

1. Feedback » debug logs » Download logs » click
2. "Collecting logs"
3. "Downloading logs"
4. nothing in downloads, no download popup, nothing.
5. Changes back do "Download logs"

### Outcome

#### What did you expect?
"Downloading logs" opening a download popup, asking where to save the file.

#### What happened instead?
- Nothing at all.
- No failed network request
- Console may have said
- Sending bug report.
- rageshake: reached size limit while processing instance 3/3 (instance-VS3LzyUO2zoP2072), with 104945622 bytes of logs: will drop further instances

Mentioned in #28153 .

### Operating system

Debian/Linux

### Browser information

Firefox 134.0a1 (2024-11-05) (64-bit)

### URL for webapp

https://riot.grin.hu/

### Application version

griot version: 1.11.83 Crypto version: Rust SDK 0.7.2 (7a21514), Vodozemac 0.7.0

### Homeserver

synapse 1.116.0-1

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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