element-hq / element-hq/element-web
Video thumbnails incorrectly report "Error decrypting video" for network errors
Open
A-Media
O-Frequent
S-Minor
T-Defect
- Dominant language
- TypeScript
- Stars
- 13.5k
- Forks
- 2.8k
- PR merge metrics
- PR metrics pending
Description
Suppose the media repository is having a bad day, and returning 500 or 404 errors; or that the video you are looking for has been removed/was never correctly uploaded.
In that case, the following is shown in the timeline:

This is *not* a decryption error; instead it is a networking error. It should be caught and reported as such.
Related: https://github.com/element-hq/element-web/issues/27862, https://github.com/element-hq/element-web/issues/28016
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