element-hq / element-hq/element-web

Persistent unread

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#27,582 2 comments 1 reaction 0 assignees View on GitHub
A-Notifications S-Major T-Defect
Dominant language
TypeScript
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Description

### Steps to reproduce

One of my rooms in the app (both desktop and browser) has been showing a persistent "unread messages" notification (at first 3 for the browser app and 5 for the desktop app) symbol that I cannot seem to get rid of. If I click on the arrow to go to the first unread message, the room goes blank.
I have tried:
- uninstalling and reinstalling (desktop app) -> nothing happened
- deleting the cache inside the settings (desktop app) -> (number increased to 7)
- deleting the cache and browser data -> (here also number increased to 7)

### Outcome

#### What did you expect?
- uninstalling and reinstalling (desktop app) -> reset (but then again, I didn't delete the cache...)
- deleting the cache inside the settings (desktop app) -> reset
- deleting the cache and browser data -> reset

#### What happened instead?
- uninstalling and reinstalling (desktop app) -> nothing happened
- deleting the cache inside the settings (desktop app) -> (number increased to 7)
- deleting the cache and browser data -> (here also number increased to 7)

### Operating system

Windows 11

### Browser information

Chrome version 125.0.6422.142

### URL for webapp

https://element.phys.ethz.ch/

### Application version

Element version 1.11.65

### Homeserver

_No response_

### Will you send logs?

No

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