element-hq / element-hq/element-web
If you log out & in without setting up recovery, you get an unactionable "Confirm your identity" dialog
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Description
[Updated 2026-02-16]
1. Sign up
2. Immediately log out, before setting up 4S
3. Log back in:
There is no clear action for the user to take here. The "learn more" button takes you to an unhelpful part of our FAQ. I want to confirm, and don't want to click "Can't confirm?" yet.
Because I don't have any other devices and haven't set up a recovery key, I do need to reset my identity, but I was paralysed at this stage.
It would be much clearer if the user was simply told that they must reset their crypto identity (taken straight to a "You must reset your cryptographic identity page) and how to avoid this in the future.
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