element-hq / element-hq/element-web

Freezed video call after refreshing page

Open
#26,107 5 comments 0 reactions 0 assignees View on GitHub
A-VoIP O-Occasional S-Tolerable T-Defect
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

### Steps to reproduce

User A calls User B.

User B answer call.

User B refresh the page.

User B left the call, User A still in call.

User A see freezed image of User B.

### Outcome

#### What did you expect?
User A is disconnected or User B has possibility to rejoin the call.

#### What happened instead?
When refreshing the browser during an active call, the other side is not disconnected and just sees a freezed image of the disconnected user. The call closes by itself after 30-60 seconds.

### Operating system

Windows

### Browser information

Chrome 116.0.5845.141

### URL for webapp

app.element.io

### Application version

1.11.40

### Homeserver

matrix.org

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Research direction

No source files or tests are named in the issue. Reproduce the refresh scenario on app.element.io using Chrome and the listed two-user call steps, then trace the web call lifecycle and any available logs. Done means the remaining participant is disconnected or the refreshed participant can rejoin instead of seeing a frozen image for 30–60 seconds.

Written by the indexing model from the issue text.

Assessment

Tech stack
typescript
Domain
audio-video-rtc, frontend
Issue type
Bug
Difficulty
3/5
Estimated time
1-2 days
Activity status
Stale
Clarity
Mostly clear
Newbie friendliness
35/100

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