element-hq / element-hq/element-web
Sync loop has stopped
- Dominant language
- TypeScript
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Description
### Steps to reproduce
The sync loop isn't running (no sync requests in the network tab) on Element Desktop (stable). It permanently shows:
```
Connectivity to the server has been lost.
Sent messages will be stored until your connection has returned.
```
despite other requests going through fine (/send and /messages). The last log I see which did sync was:
```
Persisted sync data up to s4058696003_757284974_3282399_2180064335_2221157648_4321834_932515937_7628962401_0_128165
```
and then there's a ton of network related errors due to me swapping networks. It sounds like under some circumstances the sync loop isn't retrying correctly on errors.
Sending debug logs.
### Outcome
#### What did you expect?
The sync loop to retry.
#### What happened instead?
It didn't, making it impossible to interact with the app.
### Operating system
macOS
### Application version
Element version: 1.11.31 Olm version: 3.2.14
### How did you install the app?
From element.io (not develop/nightly)
### Homeserver
matrix.org
### Will you send logs?
Yes
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Assessment
This issue has not been assessed yet.