element-hq / element-hq/element-web

"Connectivity to the server has been lost" after connection works again

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#24,988 2 comments 0 reactions 0 assignees View on GitHub
O-Uncommon S-Major T-Defect
Dominant language
TypeScript
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Description

### Steps to reproduce

1. Internet didn't work when I started the computer.
2. Element automatically opened and was unable to connect.
3. The internet started working again.

### Outcome

#### What did you expect?
Element should reconnect to the server automatically and quickly.

Sending and receiving messages should work again.
#### What happened instead?
It never automatically reconnected, even after many minutes. The "Connectivity to the server has been lost" message is shown.

Sending messages seems to work, it shows the "Message sent" icon and I can see the message from another device.

Receiving messages does not seem to work.

Similar to https://github.com/vector-im/element-web/issues/14529

### Operating system

Arch Linux

### Application version

Element version: 1.11.20 Olm version: 3.2.12

### How did you install the app?

_No response_

### Homeserver

tu-dresden.de

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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