element-hq / element-hq/element-web

Unable to decrypt: Error: OLM.UNKNOWN_MESSAGE_INDEX in a DM

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#22,460 1 comment 1 reaction 0 assignees View on GitHub
A-E2EE O-Uncommon S-Major T-Defect Z-Rageshake Z-UISI
Dominant language
TypeScript
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Description

### Steps to reproduce

1. Be offline (logged in, computer suspended) in the only client for that account (not sure if relevant)
2. Get invited to a DM
3. Join the DM
4. See the `Unable to decrypt: Error: OLM.UNKNOWN_MESSAGE_INDEX` error instead of the message

### Outcome

#### What did you expect?

I expected a message.

#### What happened instead?

No message :(

### Operating system

Debian Linux

### Browser information

Firefox 100.0.2

### URL for webapp

chat.element.io

### Application version

Element version: 1.10.13 Olm version: 3.2.8

### Homeserver

element.io

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

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