element-hq / element-hq/element-web
Cannot hear any ringing tone when there is an incoming call
- Dominant language
- TypeScript
- Stars
- 13.5k
- Forks
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Description
### Steps to reproduce
Customer reports they are unable to hear the ringing tone when they have an incoming call. However, when the call is answered audio works.
Could be related to: https://github.com/vector-im/element-web/issues/20831
### Outcome
#### What did you expect?
to hear the ringing tone
#### What happened instead?
nothing heard, but when the call is picked up audio is correctly heard.
> https://user-images.githubusercontent.com/66737707/172154617-3406b8d8-5fb7-4543-b6d3-242ea13224c2.mp4
>
> *-- @belakalotay, https://github.com/vector-im/element-web/issues/20832#issuecomment-1147367497*
See rageshake.
### Operating system
Windows
### Browser information
Chrome version 98.0.4758.102
### URL for webapp
N/A
### Application version
N/A
### Homeserver
_No response_
### Will you send logs?
Yes
[no-sound-web.zip](https://github.com/vector-im/element-web/files/8583141/no-sound-web.zip)
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Assessment
This issue has not been assessed yet.