element-hq / element-hq/element-web
Can not hear ringback when calling someone (outgoing call)
- Dominant language
- TypeScript
- Stars
- 13.5k
- Forks
- 2.8k
- PR merge metrics
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Description
### Steps to reproduce
Customer reports:
> This happens a lot. When the person answers it the voice works, so it's not a general voice problem, just the ringing is missing, usually after a restart this is gone.
### Outcome
#### What did you expect?
Should hear the ringing tone
#### What happened instead?
No tone was heard until client is restarted.
https://user-images.githubusercontent.com/558581/165860000-9ea9b117-0bb7-46a4-ad63-72b7cb184c5f.mp4
### Operating system
Windows
### Browser information
_No response_
### URL for webapp
_No response_
### Application version
_No response_
### Homeserver
_No response_
### Will you send logs?
Yes
[no-sound-web.zip](https://github.com/vector-im/element-web/files/8583128/no-sound-web.zip)
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Assessment
This issue has not been assessed yet.