element-hq / element-hq/element-web

Black screen in voip call when other side shows their webcam

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#20,584 33 comments 0 reactions 1 assignee Claimed by @dbkr View on GitHub
A-VoIP O-Occasional S-Critical T-Defect X-Cannot-Reproduce Z-Fixed by Element Call Z-Rageshake
Dominant language
TypeScript
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Description

### Steps to reproduce

1. Create a voip video call
2. Black screen instead of camera

### Outcome

#### What did you expect?

The other side's camera shows up

#### What happened instead?

Black screen shows up

![image](https://user-images.githubusercontent.com/5547783/149673737-8445aa11-e2e6-4608-8f92-39cf632738c9.png)

There's an error in the javascript console: `DOMException: The fetching process for the media resource was aborted by the user agent at the user's request.`

Will rageshake, and ask my friend to do it as well.

### Operating system

Arch Linux

### Browser information

Firefox 96.0

### URL for webapp

develop.element.io

### Application version

Element version: 85f6c3b21f80-react-18c82d57ae0a-js-16ca09eed811, olm version: 3.2.8

### Homeserver

abolivier.bzh

### Will you send logs?

Yes

Contributor guide

Open the contributing guide

Assessment

This issue has not been assessed yet.

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