element-hq / element-hq/element-web

"Unable to decrypt" message missing from timeline

Open
#20,185 0 comments 0 reactions 0 assignees View on GitHub
A-E2EE O-Uncommon S-Minor T-Defect X-Regression Z-UISI
Dominant language
TypeScript
Stars
13.5k
Forks
2.8k
PR merge metrics
PR metrics pending

Description

### Steps to reproduce

1. Not sure, just one of the messages in my backlog

### Outcome

#### What did you expect?
For the message body to include `** Unable to decrypt: The sender's device has not sent us the keys for this message. **`

#### What happened instead?
Blank space with `Re-request encryption keys from your other sessions.` below it.

![Screenshot from 2021-12-14 14-06-10](https://user-images.githubusercontent.com/51663/146013987-a4c4825e-9a91-413d-891a-e91e2e9d87d3.png)

Decrypted event source looks like this:
```
{
"type": "m.room.message",
"content": {
"msgtype": "m.bad.encrypted",
"body": "** Unable to decrypt: The sender's device has not sent us the keys for this message. **"
}
}
```

### Operating system

_No response_

### Browser information

Chromium 96.0.4664.45 (Official Build) Arch Linux (64-bit)

### URL for webapp

develop.element.io

### Application version

Element version: 705366ab8c7a-react-60286f617087-js-aeec4aa4a809 Olm version: 3.2.8

### Homeserver

_No response_

### Will you send logs?

No

Contributor guide

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Assessment

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